Formats and Editions of Difficult conversations : craft a clear message, manage emotions, focus on a solution [WorldCat.org]
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      Title / Author Type Language Date / Edition Publication Library
11. Difficult Conversations by Sheila Heen
by Sheila Heen; Roger Fisher; OverDrive, Inc.
  eBook : Document
English
2010
 
[S.I.] : Penguin Publishing Group
 
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