The essential workplace conflict handbook : a quick and handy resource for any manager, team leader, HR professional, or anyone who wants to resolve disputes and increase productivity (图书, 2015) [Williams]
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The essential workplace conflict handbook : a quick and handy resource for any manager, team leader, HR professional, or anyone who wants to resolve disputes and increase productivity

著者: Barbara Mitchell; Cornelia Gamlem
出版商: Pompton Plains, N.J. : Career Press, [2015]
版本/格式:   打印图书 : 英语查看所有的版本和格式
提要:
"Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences,  再读一些...
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详细书目

文档类型 图书
所有的著者/提供者: Barbara Mitchell; Cornelia Gamlem
ISBN: 9781632650085 1632650088
OCLC号码: 908084278
描述: 254 pages : illustrations ; 23 cm
内容: What's new at work? --
Why can't everyone be like me? --
What's happened to team spirit? --
What's the problem? --
Listen up! --
You want me to do what? --
Don't draw a line in the sand! --
What's your type? --
Whose fight is it anyway? --
Are you playing nice in the sandbox? --
What's an organization to do?
责任: Barbara Mitchell and Cornelia Gamlem.

摘要:

"Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace"--
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